The magic begins 2 April 2021
239
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05
hours
41
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Book tickets

DISCOVER THE WORLD OF FROZEN

Rescheduling Announcement

TO FIND YOUR NEW PERFORMANCE DATE, PLEASE CLICK ON YOUR ORIGINAL BOOKING ON THE CALENDAR

Previews from 2 April 2021

Due to the ongoing impact throughout the theatre industry of Covid-19, and to protect the wellbeing of all involved, we have made the difficult decision to postpone the opening of Frozen.

All existing bookings have automatically been moved into a new date, which can be found using the calendar on this page. Ticketholders have received an announcement email, and will receive a new confirmation email with details of their booking as soon as possible - due to the volume of guests, this may take up to five weeks.

If any guest is not happy with their new date, they will be able to request an alternative date, a Frozen voucher or a refund by following the instructions in their confirmation email. We ask all guests to whom this applies not to get in touch until after you receive your new confirmation email.

Thank you for your patience and understanding, we look forward to sharing this magical story live on stage from April 2021.

For more information, please visit the FAQ page.

Frequently Asked Questions
October 2020

Book Tickets

You can book your tickets for Frozen in three easy ways.

By Phone

0800 640 8100

Open daily, 9am to 6pm

In Person

Find out more

At LW Theatres Box Offices

The only official places to buy tickets for Frozen the Musical are this website, the Disney and the LW Theatres website.

If you cannot use your tickets, the only official place you can re-sell them is Twickets. For more details on this, please visit this FAQ page.

It is important that as a consumer you know that it is against our terms and conditions for tickets to be sold on any other website, and that tickets sold or purchased on another website may not give you admission into the theatre.

Access & Relaxed Performances

Signed Performance
| Sun 11 July 2021 at 1pm

Relaxed Performance
| Sun 25 July 2021 at 12.30pm

Audio Described Performance
| Sun 15 August 2021 at 1pm

Captioned Performance
| Sun 22 August 2021 at 5.30pm

Find out more

Groups & Education

Book your group now for performances from 21 April 2021. Minimum group size for non-educational groups is 9+. Minimum group size for education groups is 10+. To book tickets and for terms and conditions, click ‘Find out more’ below.

Performance Schedule

Previews 2 April to 13 April 2021

Performances from 15 April

Wed - Sat: 7pm | Thu & Sat: 2.30pm
Sun: 1pm & 5.30pm

Cast Announcement

Prepare to break the ice with the West End cast of Frozen!

Close to Frozen App

Enhance your FROZEN journey with the Close to Frozen app. See exclusive content and news as the show comes to life in London and keep helpful information for your visit at your fingertips!

Frequently Asked Questions

Making Frozen The Musical