The magic begins 2 April 2021
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Access & Relaxed Performances

Scheduled Performances

Signed Performance
| Sun 11 July 2021 at 1pm
Relaxed Performance
| Sun 25 July 2021 at 12.30pm
Audio Described Performance
| Sun 15 August 2021 at 1pm
Captioned Performance
| Sun 22 August 2021 at 5.30pm

Access Performances

If you have booked to attend a signed, audio described or captioned performance of Frozen, your booking has automatically been moved into the equivalent performance, which will now take place approximately five months later than your original booking date. Your seats remain the same as those you originally booked.

You will receive a new confirmation email from LW Theatres by early August 2020, with all of your updated booking information included. You can also find your new performance date immediately, by visiting this homepage and using the interactive calendar at the top of the page.

If your new performance date does not work for you, you will have the opportunity to exchange into an alternative performance should you wish, to request a Frozen credit voucher, or to request a refund. Details on how to do this will be on your confirmation email. Please do not get in touch with a ticket enquiry until you receive this email.

To make a new access booking, please email If email is not a convenient option for you, please call 020 7557 7300 between 9:30am and 5:30pm Monday to Friday and we will arrange for a member of the Access team to give you a call back.

Relaxed Performance

FROZEN is committed to creating a friendly and inclusive audience experience and is delighted to host its first Relaxed Performance in London’s Theatre Royal Drury Lane on Sunday 25 July 2021 at 12.30pm.

Relaxed Performances are specially adapted to be accessible to a wide range of audiences such as those on the autism spectrum, those with a learning disability, or anyone with additional sensory needs. There are extra trained staff on hand, and dedicated quiet areas inside the theatre should anyone need to leave their seat.

If you have booked tickets to the relaxed performance, your booking will automatically be moved to the rescheduled relaxed performance taking place on 25 July 2021. If this date does not work for you, you will have the chance to exchange into an alternative performance should you wish, to request a Frozen credit voucher or to request a refund. Please follow the instructions on your confirmation email when it arrives to avail of these options.

To book new tickets for the relaxed performance, please click the ‘Book Tickets’ button below.

Watch Trailer

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Let it Go

Making Frozen The Musical

Theatre Royal Drury Lane
Catherine St,
Covent Garden
London WC2B 5JF