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Access & Relaxed Performances


We are all excited about the time when we will be back in the theatre together enjoying the magic of live performance and are in the process of contacting existing ticket holders with new dates for Frozen, which will open in August 2021.

Whilst we work through this extensive reschedule, the show will remain off-sale. You can sign-up here to be the first to learn more about when tickets will become available again. Gift vouchers are also available – click here for more information.

Existing guests do not need to do anything at the moment – you will be contacted in the next few weeks with your revised performance date. You can view our calendar here to see your new date. If the new date is not suitable, once you have received your new confirmation email, you will be able to request an exchange into an alternative performance or to request a credit voucher, or a refund if necessary.

To help us make things as efficient as possible for everyone, please do not contact us until we've contacted you.
Tickets will go back on sale on 15 April.

We would like to thank you for your ongoing patience and understanding – we are doing everything we can to cause as little inconvenience to you as possible. We promise the wait will be worth it.

Access Performances

Tickets for FROZEN will be back on sale soon. Sign-up below to find out when tickets will go back on-sale.

Signed Performance
| Sunday 5 December 2021 at 1pm

Relaxed Performance
| Sunday 19 December 2021 at 12:30pm

Audio Described Performance
| Sunday 23 January 2022 at 1pm

Captioned Performance
| Sunday 30 January 2022 at 5:30pm

Relaxed Performance

FROZEN is committed to creating a friendly and inclusive audience experience.

Relaxed Performances are specially adapted to be accessible to a wide range of audiences such as those on the autism spectrum, those with a learning disability, or anyone with additional sensory needs. There are extra trained staff on hand, and dedicated quiet areas inside the theatre should anyone need to leave their seat.

Tickets for FROZEN will be back on sale soon. Sign-up below to find out when tickets will go back on-sale.

A Relaxed Performance will take place on 19 December at 12:30pm

Watch Trailer

Discover more

Making FROZEN The Musical

Theatre Royal Drury Lane

Theatre Royal Drury Lane
Catherine St,
Covent Garden
London WC2B 5JF